Shipping policy

Shipping Policy

Last updated: August 3, 2026

Thank you for shopping with TheResumeInYou™. We carefully prepare and package each order for shipment. Please review the following information regarding order processing, shipping rates, tracking, and delivery.

Shipping Destinations

We currently ship to eligible addresses within the United States.

International shipping is not currently available.

Order Processing

Processing times vary depending on the product. The applicable processing time will be displayed on the product page or provided with the order information.

Ready-to-ship products are generally prepared promptly. Customized, personalized, made-to-order, or specially prepared products may require additional processing time.

Processing times are separate from carrier transit times. Business days generally exclude weekends and federal holidays.

Shipping Rates and Services

Available shipping rates and services are displayed during checkout before payment is completed.

Depending on the order, shipping options may include:

Free Shipping for qualifying orders
Reduced Shipping of $7.99 for qualifying lightweight orders
USPS Ground Advantage at the applicable rate
UPS Ground at the applicable rate

The exact shipping options available may depend on the order’s total weight, package dimensions, delivery address, product type, and eligibility for promotional shipping.

Estimated Delivery Dates

Any estimated delivery date displayed during checkout or after purchase is an estimate and is not a guaranteed arrival date.

Delivery estimates may be affected by:

Carrier delays
Severe weather
Holiday shipping volume
Service interruptions
Incorrect or incomplete addresses
Events outside our reasonable control

Estimated delivery dates may include both order-processing time and carrier transit time.

Tracking Information

When tracking is available, customers will receive tracking information after the shipping label has been created or the package has been transferred to the carrier.

Please allow time for the carrier’s tracking system to update after the tracking number is issued.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please contact us immediately if an address correction is needed. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

If an order is returned because the address was incorrect, incomplete, refused, unclaimed, or otherwise undeliverable, the customer may be responsible for additional shipping charges required to resend the order.

Multiple Packages

Orders containing multiple products may occasionally be shipped in separate packages.

When this occurs, customers may receive more than one tracking number, and the packages may arrive on different dates.

Delayed or Missing Packages

If tracking has not updated for an extended period or a package has not arrived within a reasonable time after its estimated delivery date, please contact us so that we can assist with reviewing the shipment.

When tracking shows that a package was delivered but it cannot be located, please first:

Check with other household members
Check nearby doors, porches, mailrooms, reception areas, and parcel lockers
Ask neighbors or building management
Contact the applicable shipping carrier

You may then contact us for additional assistance.

Carrier investigations and claims may require additional time. Customers may be asked to provide information or documentation needed to support the carrier’s review.

Damaged Packages or Items

Please inspect your order promptly after delivery.

If an item arrives damaged, contact us within 7 calendar days of delivery and provide:

Your order number
A description of the issue
Clear photographs of the product
Photographs of the shipping package and shipping label
Photographs of any visible package damage

Please retain the item, packaging, shipping materials, and label while the matter is being reviewed. Do not discard damaged packaging until you receive further instructions.

Refused, Unclaimed, or Returned Packages

Packages that are refused, unclaimed, or returned to us because of an incorrect or incomplete address may be subject to additional shipping charges.

Original shipping charges may be nonrefundable unless the return resulted from an error by TheResumeInYou™ or unless otherwise required by law.

Complimentary Gifts

Complimentary gifts, promotional items, and free samples may be included with qualifying purchases.

Complimentary items have no cash value and are not eligible for return, refund, replacement, or exchange unless the item arrived damaged or unless otherwise required by law.